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Search every guide, troubleshooting page and technical note, or start from one of the sections below.

New to Footer365?

Live in ten minutes: the Footer365 quick start

Six short steps from signing up to a branded signature on your organisation's email. No software to install and no Exchange scripting.

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For anyone managing signatures

How-to guides

Step-by-step instructions for every part of the Footer365 portal.

131 articles
For anyone who has hit a problem

Troubleshooting

Something not working as expected? Start with what you can see.

20 articles
For IT administrators

Technical reference

How Footer365 works inside Microsoft 365, for IT administrators.

14 articles
Most asked

The questions we hear most

The signature was not addedA checklist of every reason a message can leave without its Footer365 signature, most likely first, with how to check and fix each one. The signature appears twice, or signatures stack up in a threadWhy a message can carry two signatures, or a long run of them down a reply thread, and what to change in each case. Signature images arrive as attachments, or do not showWhy a logo or icon can turn up as an attachment, a paperclip or a blank box for some recipients, how Footer365 sends images, and what you can change. Use a different signature for repliesSend your full signature on new emails and a short one on replies, using two rules and the Email type setting. Use different signatures for internal and external emailGive colleagues a short signature and customers the full one, and learn how Footer365 treats an email sent to both. Deploying the Outlook add-inHow to deploy the Footer365 add-in to Outlook from the Microsoft 365 admin centre, who to give it to, how long it takes and what your people will see. I cannot see my signature while writing an emailWhy the Footer365 signature is not in the message as you write it or in your Sent Items, and how the Outlook add-in changes that. Using Footer365 alongside another email gatewayHow the Footer365 rule and connectors sit next to Mimecast, Proofpoint, Barracuda or any other outbound gateway or connector you already use, and what to check before changing anything.

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