Legal

Privacy policy

Last updated 28 July 2026

1. Introduction2. Who we are3. Data we collect4. How we use it5. Legal bases6. Sharing7. International transfers8. Retention9. Your rights10. Cookies11. Security12. Changes13. Contact

1. Introduction

This policy explains how Footer365 ("we", "us", "our") collects, uses and protects personal data when you visit our website, sign up for a trial, or use the Footer365 service. We are committed to processing personal data in accordance with the UK GDPR and the Data Protection Act 2018.

2. Who we are

Footer365 is operated by a company trading from the United Kingdom. For the personal data in a customer's directory that we process to deliver the service, the customer is the data controller and we act as a data processor - see our data processing terms. For website visitors and account contacts, we act as the controller.

3. Data we collect

  • Account and contact data - names, work email addresses, phone numbers, job titles and roles for the owner, accounts and technical contacts you provide at signup.
  • Organisation and billing data - company name, domain, address, VAT number and payment details (card details are handled by our payment provider; we store only a token and the card's expiry).
  • Directory data - as a processor, the user and group attributes we sync from your Microsoft directory to build signatures (for example display name, title, phone, photo).
  • Usage and technical data - log data, device and browser information, and analytics about how the service and website are used.
  • Support data - the content of messages you send us.

We do not read or retain the body of your email messages beyond injecting the configured signature.

4. How we use it

We use personal data to provide and secure the service, create and bill accounts, send transactional messages (setup links, invoices, renewal and card-expiry notices), provide support, improve the product, and meet legal obligations.

5. Legal bases

We rely on: performance of a contract (to deliver the service you sign up for); legitimate interests (to run, secure and improve our business, and for limited marketing to business contacts); consent (where required, for example certain cookies); and legal obligation (for example accounting records).

6. Sharing

We share personal data with vetted sub-processors that help us run the service (hosting, payments, email delivery, analytics), listed on our sub-processors page. We may disclose data where required by law. We do not sell personal data.

7. International transfers

You can choose the region where your data is processed, including UK and EU options. Where data is transferred outside the UK or EEA, we use appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

8. Retention

We keep personal data only as long as needed for the purposes above and to meet legal, accounting or reporting requirements. Directory data is retained while your subscription is active and deleted after offboarding. Billing records are kept for the period required by law.

9. Your rights

Subject to conditions, you have the right to access, rectify, erase, restrict or object to processing of your personal data, to data portability, and to withdraw consent. To exercise a right, contact us using the details below. You may also complain to the UK Information Commissioner's Office (ICO).

10. Cookies

We use cookies and similar technologies as described in our cookie policy.

11. Security

We apply technical and organisational measures to protect personal data, including encryption in transit and at rest, least-privilege access and audit logging. See our security page.

12. Changes

We may update this policy from time to time. Material changes will be notified through the service or on this page, with the "last updated" date revised.

13. Contact

For any privacy question or to exercise a right, email [email protected] or use our contact page.